Now that Jack has his own home page he's able to advertise his talents on the Internet while remaining out of sight. His latest case involves the missing Melanie Ehler, an "expert" on conspiracy theories who has vanished without a trace. She reappears only once over the television, her disembodied voice urging her husband, Lew, to find Repairman Jack because only "he would understand." Actually, Jack doesn't have a clue as to this latest puzzle, and though he'd prefer not to get involved with so strange a mystery, the fact that his name has come up compels him to accept. He attends a conspiracy conference with Lew and is immediately swept up in the bizarre world of paranoia, where every guest has a different theory as to the world's woes: UFOs may be from outer space or the center of the earth, the government may be in league with aliens or may be covertly fighting them, or perhaps all our troubles are simply caused by Satan. Before her disappearance, Melanie Ehler was working on GUT -- her Grand Unification Theory, one that would tie all unexplained machinations together under the umbrella concept of a chaotic force known as "The Otherness." Though Jack is amused by the usual eccentric conference attendees and their weird beliefs, he soon comes to realize that there is a supernatural evil at work here.